
After posting my original review, East Erie Dental - the main office for this dental group - contacted me regarding my experience (to note - they had to do a bit of research to figure out who I was since I didn't leave a full name or date of original visit). They offered to fix the filling (which still had a ridge remaining that caught food constantly) and the chip in my front tooth, free of charge. The office staff was extremely courteous, and did whatever they could to get me in during a time that worked around my schedule.During my follow-up visit, I had the opportunity to see Dr. Azimzadeh. She was extremely apologetic and took care of all of my issues. While the filling will likely need to be replaced at some point in time, we chose to try sanding the ridge down a bit first to see if a full replacement was actually necessary. She offered to replace it at no charge at any time in the future, if it becomes necessary. Dr. Azimzadeh also offered to take care of additional dental services we discovered were needed during this visit, simply due to the inconvenience of my first couple of visits. This was a very big expense that I would have had to pay a large portion of out-of-pocket, so this gesture was greatly appreciated!The East Erie office was beautiful (this is the office you see on their website). The floor the office was on was under construction (which was a bit confusing when you first walk in), but the office itself was very nice and clean. They even had massage chairs and fancy gel-like pillows! Also, I believe they take pictures of each patient, so when you walk in, you are greeted by name... a nice personal touch.SO, long story short, I will continue to see Dr. Azimzadeh for my regular dental procedures. Hopefully, this treatment isn't due to my initial complaint on Yelp... but with my experience with Dr. Azimzadeh specifically thus far, I would recommend her to friends and family.
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